Dial the following Toll Free numbers available on BSNL network in case of Assistance/ Help without paying for it from BSNL telephones:

  • Some of the services are available in select cities only. Please check the availability in your city.
  • Services written in blue color are available on STD also.
Services Numbers
PSTN Call Center (for any queries related to landline telephone, ISDN etc. Also accessible from CellOne, Excel & Tarang phones) 1500
Kisan Call Center (for any queries related to agriculture) 1551
Police 100
Fire 101
Ambulance 102
Billing Complaint Center 166 / 1660-69
Trunk Call Booking 1580
Trunk Assistance 1581
STD Complaints 1582
National Directory Enquiry (NDQ) Service 1583
International Trunk Booking 1586
International Trunk Enquiry 1587
International Trunk Delay Information 1588
Telex Complaints 1589
Directory Enquiry Service 197
Telephone Complaint Booking 198
Emergency Relief Centre on National Highways 1033
Relief Commissioners of Central/State/Union territory 1070
Control Room of District Collector/Magistrate 1077
Public Grievance Cell Telecom Circle HQs 12727
Public Grievance Cell Kolkata/Chennai 1095
Crime Stopper Cell of Police in Kerala, Rajasthan, Andhra Pradesh & Mumbai 1090
Women Crisis Response 1091
Earth-quake Helpline Service 1092
Natural Disaster Control Room 1096
AIDS Helpline Service 1097
Children in difficulty/ Child Distress Service 1098
Catastrophe & Trauma Service 1099
Free Phone Enquiry 1600
India Telephone Card Enquiry 1602
Billing Complaint Center (Interactive Voice Response System) 1671-73
Maritime Search and Rescue Control Room of Coastal Guard 1718
Blood Bank Information Service 1910
Dial a Doctor 1911
Leased Circuits Fault Booking 1918
Eye Bank Information Service 1919
Change Number Announcement (Hindi) 1951
Changed Number Announcement (English) 1952
Changed Number Announcement (Regional language) 1953
Changed Number Announcement (in case of shift) 1954
Sancharnet Internet Help Desk Service 1957
Leased Circuit Fault Booking (WTR) 1958

 

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